Terms and Licence

Last updated: 22 October 2026

In short: we provide templates and a tool to help you prepare and present your own Martyn's Law documentation, including to the Security Industry Authority (SIA) if it asks to see it.

Everything you write in them is your information and your responsibility. 14twenty Productions Ltd does not review, verify, approve or endorse anything you enter, and using our products does not mean your premises or event complies with the law.

1. Who we are

The Musterpoint is a trading name of 14twenty Productions Ltd, registered in England and Wales, company number 16634701, registered office Neill Dy Newydd, Trearddur Bay, Stanley Mill Lane, Holyhead, Wales, LL65 2BZ. Contact: hello@themusterpoint.co.uk.

Purchases are processed by our online reseller, Lemon Squeezy, which is the merchant of record for your order and handles payment, VAT and receipts. These terms cover your use of our products.

2. What we provide

Template pack: editable Word documents with suggested structure, prompts and guidance notes.
Procedures Generator: an online questionnaire that places the answers you give into our document templates.
Free tools: including the scope checker, which gives a general indication only.

Our products provide format, structure and general guidance based on the Home Office statutory guidance published in April 2026. They are not a consultancy service, a site assessment, an audit or legal advice.

3. Your information and your responsibility

All information you enter into our templates or the generator, and the content of the finished documents, is provided by you. You are responsible for its accuracy and completeness.
14twenty Productions Ltd does not review, check, verify, approve or endorse any information you enter or any document you produce, unless we have separately agreed in writing to provide a paid review service.
As the responsible person under the Terrorism (Protection of Premises) Act 2025, you alone decide which procedures and measures are appropriate and reasonably practicable for your premises or event, and you remain responsible for complying with the Act, including notifying the SIA and briefing your staff.
Using our products does not guarantee compliance with the Act or any other law, and does not mean your documents will be accepted by the SIA, a licensing authority or any other body.
Our products are not endorsed by the Home Office or the SIA.
Guidance and regulations may change. You should check GOV.UK and the SIA for the latest requirements before relying on any document.

4. Your licence

When you buy a product, we grant you a non-exclusive, non-transferable licence to use it for your own premises: one premises for a single licence, or up to the number of premises in your group licence.
You may edit, copy and print the documents for use at those premises, and share them with your staff, contractors and the authorities.
You may not resell, republish or share our templates, generator or licence keys with anyone outside your organisation, or use them to provide services to third parties.
We own the copyright in our templates, wording and software. You own the information you add.

5. Digital content and cancellation

Our products are digital content supplied immediately after purchase. If you are buying as a consumer, you will be asked at checkout to agree to immediate supply and to acknowledge that you lose your 14-day right to cancel once the download or licence key is provided. This does not affect your statutory rights if the product is faulty or not as described. If something is not working, contact us at hello@themusterpoint.co.uk.

6. Liability

We provide our products with reasonable care and skill, but we do not promise they are suitable for every premises or event.
We are not liable for any loss arising from the information you enter, from decisions you make as the responsible person, or from any enforcement action, penalty, incident or claim relating to your premises or event.
Our total liability to you for any claim relating to our products is limited to the price you paid for them.
Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

7. Your data

Answers you enter in the generator are saved in your own browser and are not sent to us. See our privacy notice for how we handle mailing list and order information.

8. General

We may update these terms from time to time; the version on this page at the time of your purchase applies to that purchase. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.